Senior Enterprise Internal Communications Leader
Employees don't just need information - they need clarity that inspires trust and drives action.
I lead enterprise communications programs that align global workforces, advise C-suite leadership through complex change, and build high-trust digital channels that keep 30,000+ employees connected.
~$270K
Projected annual savings from modernizing 1,400+ enterprise policies and building scalable governance.
20% Lift
Increase in global enterprise conference participation through integrated multi-channel campaign strategy.
30,000+
Employees & contractors engaged via data-driven internal communication channels.
15+ Years
Leading high-stakes storytelling, executive advising, and corporate communications across biopharma, tech, and media.
I help organizations WITH
Executive Alignment & Leadership Messaging
True alignment starts at the top.
I serve as a trusted advisor to C-suite and senior leaders, providing candid counsel and translating complex corporate priorities into authentic, human-centered narratives that resonate across matrixed organizations.
Enterprise Change & Culture Communications
A strategy only works if it survives the distance from leadership to the frontline.
I build multi-channel internal communications campaigns for major change moments—from policy modernizations and open enrollments to ERG inclusion platforms.
AI-Ready Knowledge & Audience Insights
Information friction drains productivity.
I analyze employee search data and content interactions to eliminate friction, streamline content governance, and prepare organizational knowledge for trustworthy AI discovery.
Content Leadership Across INDUSTRIES
from reporter to enterprise leader
I build from zero.
I'm happiest turning nothing into something.
A newsroom that went digital-first.
At WINK News, I built a digital content team that didn't exist before. I took the newsroom from 15% to 100% social media adoption, then led a website redesign and mobile app launch that grew page views 84% and users 88%.
A crisis information hub.
When COVID-19 hit, I conceived and launched a healthcare information hub that translated fast-changing policy into clear stories and helped change public perception of healthcare workers.
A platform, not just a newsletter.
I rebuilt the newsletter for Gilead's Black employee resource group into an agency-quality communications platform with stronger storytelling, creative direction, and executive messaging.
Teams that grow.
I've hired, coached, and mentored writers, video producers, and designers, including a team that ranked among the top digital newsrooms in a 68-station network.
how i think
Ideas for a clearer enterprise.
The Best Internal Communicators Work a Beat
The most valuable newsroom skill communicators can bring into an organization has little to do with writing. It is the discipline of staying close to the people, issues and context that shape the work.
Is Your RAG Leaving Your Knowledge Base Exposed?
AI success depends on the quality of the underlying knowledge. Retrieval cannot solve outdated, contradictory or poorly governed content.
The Cognitive Load Tax
Information friction drains attention and slows action. Better content experiences begin by respecting how people actually process information.
Frequently Asked Questions
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Start with the content, not the tool. Find the topics employees ask about most, make sure each one has a single accurate, current answer with a clear owner, and retire the duplicates. An AI assistant built on that foundation earns trust; one built on content debt loses it on day one.
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Look at what they search for. Searches that return nothing, the same question searched several different ways, and HR tickets asking questions your site already answers all point to a findability problem. At Gilead, analyzing more than 30,000 employee searches showed exactly where people were getting stuck.
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Opens and clicks show reach, but behavioral adoption and executive alignment show true impact.
At GSK, we measured participation and lifted global conference attendance by 20%.
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Because employees experience them as one thing. Every question they ask comes down to the same test: can I find what I need, and do I understand it?
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It's the hidden cost employees pay in time and attention when content is duplicated, outdated, or hard to find. Most organizations never measure it. I built an assessment that does.
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It means content that's accurate, current, clearly owned, and structured so an AI assistant can find the right answer. If employees don't trust your intranet, they won't trust an AI built on top of it.